Sump Pump Knowledge Base

Use these guides to identify the water source, understand sump-pump behavior, compare backup and discharge options, and prepare better questions before requesting service.

Sizing, Types & Lifespan

• What Size Sump Pump Do I Need? 1/3 HP vs. 1/2 HP
• Types of Sump Pumps: Pedestal vs. Submersible
• How Long Do Sump Pumps Last?

Troubleshooting & Testing

• Sump Pump Not Working? Causes, Symptoms & What to Do
• Why Is My Sump Pump Running Constantly?
• How Often Should a Sump Pump Run?
• Sump Pump Float Switch Problems
• How to Test a Sump Pump Before the Next Storm
• What Happens When a Sump Pump Fails?

Discharge, Check Valves & Water Destination

• Sump Pump Discharge Pipe & Discharge Line Guide
• What Is a Sump Pump Check Valve?
• Where Does Sump Pump Water Go?

Backup & Sewage-Ejector Systems

• Battery Backup vs. Water-Powered Backup Sump Pump
• Sump Pump vs. Ejector Pump: What’s the Difference?

Use the Interactive Tools

For hands-on screening and planning, use the Sump Pump & Basement Flood Tools, including the water-source diagnostic, cycling analyzer, size calculator, cost estimator, and flood-rebate finder.

Choose a Service by the Symptom

If water is actively rising, use Emergency Sump Pump Service. For non-emergency pump problems, use Sump Pump Repair. For sewer-side symptoms, use Sewer Backup Prevention.

Do not enter standing water where electrical equipment may be energized.